Customer service representative

Customer service representatives are the front line of support. They answer customer questions, provide helpful information, and respond to complaints. They also make sure customers are delighted with their experience whether it is in person or by phone, email, live chat, or social media.


digiskills Trainingsaanbod

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Evelina Parnerud

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Link Type

Organization url

Target audience

  • Digital skills for all

Digitale technologie / specialisatie

  • Digitale vaardigheden

Niveau digitale skills

  • basic|intermediate|advanced

Geographic Scope - Country

  • European Union

Type of initiative

Industry - Field of Education and Training

  • Information and Communication Technologies (ICTs) not further defined